Are you leading for safety? Discover your leadership style and decode your SafetyDNA to find out how you can reduce the risk of injury to your team. Learn how your direct reports are wired and what you can do to prevent workplace injuries -- and the costs associated with it. Fundamentals of Safety Leadership is a must for frontline leaders in all industries and includes a 1-hour comprehensive safety leadership assessment ($100 fee, included in the cost of registration) with results decoded in the live class.

Improve your organization's reputation through outstanding customer service. Discover “who” your customer is and learn what it means to provide excellent customer service. How we communicate and present ourselves to others leaves a lasting impression. At the end of this training, you will understand how important your communication is - both verbally and non-verbally - as you provide service to your customers in person, on the phone, and in written messages.

Wednesday, 10/27, 9am-12pm | $110 | Instructor: Judy Field | Min. Students: 10 | Register by: 10/18

Courageous Coaching aids participants in developing the core principles, skills, and mindset of a coaching approach that will unlock potential and sustain high performance in their organizations. Designed for any leaders tasked with coaching the performance of their employees, teammates, and direct reports, this 4-hour workshop teaches coaching skills using an experiential training method designed to give participants the mindset, essential skills, and structured process they need to accelerate development and bring out the best in their people. Recommended advanced training for past participants of the New Supervisor Skills workshop.

Learn a foundational interpretation of mechanical drawings using linear tolerancing and GD&T in the design, manufacture, and inspection of parts, which have geometric controls applied per national standards. In this virtual course, you will engage in learning how to read prints with Geometric Dimensioning and Tolerancing applications. Each of the geometric controls will be examined so you may determine the allowable variation in form and size between part features.

Tuesdays, 10/26-12/14, 2-4pm| 8 weeks | $349 | Instructor: Bob Bach | Min. Students: 10 | Register by: 10/18

Gain a basic knowledge of Medical Device Manufacturing and many of the processes and activities associated with it. This course is intended for individuals who currently work in a factory environment (or would like to make a career change) and desire to learn the basics of Medical Device Manufacturing. It is also an ideal training for medical manufacturing companies to help “kick-start” employees such as new hires, persons who currently do warehouse or shipping work, and other important functions but do not yet have experience in direct hands-on manufacturing operations. No prior experience in medical device manufacturing is required.

Mondays, 11/1-12/6, 2-4pm | 6 weeks | $349 | Instructor: Bob Bach | Min. Students: 8 | Register by: 10/19

Applicable to any industry where the unexpected release of energy could create a hazard to workers, we will use OSHA’s 1910.147 standard as the backbone for discussing the various types of active and stored energy sources and the controls necessary for employee protection. Learn how to prevent injuries by controlling hazardous energy as it applies to the lockout/tagout standard, identify the requirements and procedures for locking and tagging out machines and equipment, and understand the employer's training responsibility, as well as the training requirements for authorized and affected employees. All employees who may service or maintain machines, their supervisors, and workers in proximity of service or maintenance activities should attend.

Do you or your direct reports have access to electrical panels and/or electrical test equipment? All workers who are potentially exposed to energized electrical systems - and their supervisors - need electrical safety training to remain compliant with OSHA and MSHA regulations. Learn how to address electrical hazards in the workplace and the steps you can take to minimize them in this interactive training, with special emphasis on shock avoidance and arc flash hazard recognition. Actively engage the instructor with personal protective equipment scenarios, electrical test equipment demonstrations, and hazard recognition analysis.

Gain the fundamental knowledge of how CNC Lathes and Milling Machines work. Topics include the multi-plane Coordinate Systems, overview of standard CNC programming commands, machine maintenance, similarities and differences between machine models, work holding and cutting tools, and some details on machine setup activities. A short refresher on shop math (in particular, trigonometry) will also be covered, as this is essential for being a good machinist.

Thursdays, 10/28-12/9, 2-4pm| 6 weeks | $349 | Instructor: Bob Bach | Min. Students: 8 | Register by: 10/18

Explore the major concepts and theories of negotiation, the dynamics of interpersonal and intergroup conflict and its resolution. Identify dynamics required for successful navigation of the negotiating process; structural (parties, positions, interests) and process (cognitive, interactional). Improve individual or department sales skills, negotiate pricing, and improve negotiating skills in teams.

W, 11/3, 9am-12pm| $130 | Instructor: Mary Kay McVey | Min. Students: 9 | Register by: 10/26

Gain the foundational knowledge you need to start using Microsoft Excel. Learn to navigate, manage, create formulas and use basic functions in worksheets. Training will cover: Getting started: Exploring the Microsoft Excel environment; Navigating, managing worksheets, and views; Worksheet layout, entering and modifying data; Creating formulas and using basic functions; Formatting cells, themes and cell styles; and Printing worksheets.

Th, 10/28, 8am-12pm| $99 early bird thru 10/14 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 10/21

Th, 12/9, 8am-12pm| $99 early bird thru 11/25 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 12/2

Learn how to understand, filter and sort different types of data in Microsoft Excel. You will also learn advanced formulas and utilize the Data Model with pivot tables. Training will cover: Understanding types of data in Excel; Filtering and sorting; Excel tables; Advanced Formulas: logic and summarizing functions (COUNTIF, SUMIF, AVERAGEIF, VLOOKUP); Pivot tables and pivot charts; and Using the Data Model with pivot tables.

Th, 10/28, 1-5pm | $99 early bird thru 10/14 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 10/21

Th, 12/9, 1-5pm | $99 early bird thru 11/25 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 12/2

Gain the foundational knowledge you need to start using Microsoft Excel. Learn to navigate, manage, create formulas and use basic functions in worksheets. Then learn how to understand, filter and sort different types of data in Microsoft Excel. You will also learn advanced formulas and utilize the Data Model with pivot tables.

Th, 10/28, 8am-12pm (Level 1) & 1-5pm (Level 2) | $180 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 10/21

Th, 12/9, 8am-12pm (Level 1) & 1-5pm (Level 2) | $180 | Instructor: Bob Bruce | Min. Students: 3 | Register by: 12/2